Three generations.
Family-owned · Nashville, TN

Three generations of Nashville plumbing.
Since 1947.

78 years of fixing what runs through Nashville's homes and businesses. Same family. Same phone number. Higher standards than anyone else on the truck.

Established 1947
Generations Three
Years on the job 78
Emergency response 24 / 7

Trusted fixtures & equipment

Kohler Moen Rinnai Bradford White A.O. Smith Delta
What we do

Plumbing, done the way Nashville used to.

From a 2 AM burst pipe to a full bathroom repipe, our family takes care of yours. Honest diagnosis, written estimate before any work, the job done right the first time.

Leak Detection & Repair

Slab leaks, hidden drips, mystery water bills. We find them — under floors, behind walls — and fix them without tearing your home apart.

  • Electronic & acoustic detection
  • Slab & pinhole leaks
  • Minimal-cut repairs
Get a leak check

Drain Cleaning

Sinks, tubs, mains. Hydro-jetting, augers, video inspection — clear the line, find the root cause, keep it from coming back.

  • Hydro-jet cleaning
  • Camera inspection
  • Root intrusion clearing
Schedule cleaning

Water Heaters

Tank or tankless — Rinnai, Bradford White, A.O. Smith. Repair, replace, upgrade to gas or electric. Same-day installs when stock allows.

  • Tank & tankless install
  • Gas conversions
  • Recirculation systems
Get a quote

Repipes & Line Repair

Polybutylene out, PEX or copper in. Whole-home repipes, sewer-line repair, water-main breaks. Trenchless when the lot allows it.

  • Whole-home repipes
  • Trenchless sewer repair
  • Main-line replacement
Inspect my lines

Faucets & Fixtures

Kohler, Moen, Delta — install, repair, upgrade. Kitchen, bathroom, laundry, outdoor. We carry parts for fixtures dating back fifty years.

  • Faucet & valve install
  • Cartridge & seal repair
  • Vintage fixture parts
Book a visit

Toilets & Bathrooms

Toilet install, flush issues, running tanks, wax ring rebuilds. Full bathroom rough-in for remodels and additions.

  • Toilet repair & install
  • Bathroom rough-in
  • Remodel plumbing
Talk to us

Backflow & Filtration

Annual backflow testing & repair (Metro Water Services certified work). Whole-home filtration, water softeners, RO systems.

  • Backflow test & repair
  • Whole-home filtration
  • Softeners & RO systems
Schedule a test

Commercial Plumbing

Restaurants, retail, light industrial. Grease-trap service, backflow programs, after-hours work to keep your doors open.

  • Grease-trap service
  • Backflow programs
  • Service contracts
Get a service plan
Where we work

All across Middle Tennessee.

From our shop on Tuckahoe Drive in Nashville, our trucks reach every corner of Davidson County and into Williamson, Sumner, Wilson, Rutherford & Robertson. If you're nearby, we're there.

Call (615) 227-2811 All service areas →
NashvilleHome base · 1100 Tuckahoe Dr
BrentwoodWilliamson County
FranklinWilliamson County
HendersonvilleSumner County
MurfreesboroRutherford County
Mount JulietWilson County
AntiochDavidson County
MadisonDavidson County
DonelsonDavidson County
GoodlettsvilleDavidson / Sumner
SmyrnaRutherford County
Old HickoryDavidson County
Jack Ward & Sons Plumbing — work on a Nashville job site
Family-owned since 1947
Our story

Three generations. One family name.

Jack Ward opened the doors in 1947 on a handful of principles: hard work, integrity, value, and the kind of customer service that gets you called back by name. Seventy-eight years and three generations later, that's still how we run the company.

Jack's son, Tommy Ward, ran the shop for more than four decades. Today, Jack's grandson — Bartley Burnette — leads the business, with the same crew of journeyman plumbers who've been with us for years answering the phones at 3 AM and pulling permits at 8.

"The ease of doing business is the biggest difference — it's all based on the service level."

— Bartley Burnette, Owner
Established
1947
Family generations
Three
Years in business
78
Ownership
Burnette · Ward
Read more about us →
Generation One
1947
Jack Ward
Founder

Hung the shingle on a Nashville post-war boom. Built the reputation on the simple promise that the work would be done right the first time.

Generation Two
1970s
Tommy Ward
Owner · 45+ years

Jack's son carried the company through four decades — adding commercial plumbing, restaurants, the Metro backflow programs, and the crew that still runs the trucks today.

Generation Three
Today
Bartley Burnette
Owner · Jack's grandson

Tommy's nephew, Jack's grandson. Same family values, modern tools — video inspection, hydro-jetting, trenchless repair — and the same Nashville phone number we've answered since 1947.

Care plans

A small annual visit beats a big repair bill.

Members get priority dispatch, repair discounts, and a plumbing system that lives a lot longer. Pick the tier that fits your home — switch anytime.

The Apprentice
The essentials
$14/mo
Billed annually · $168 / yr
  • 1 whole-home plumbing inspection / yr
  • Water-heater flush
  • Fixture & valve check
  • 10% off any repair
  • Priority phone support
Choose Apprentice
Most popular
The Journeyman
Most homes pick this
$22/mo
Billed annually · $264 / yr
  • 2 visits / yr (Spring + Fall)
  • Full multi-point inspection
  • Water heater flush + anode check
  • Backflow visual check
  • 15% off any repair
  • No after-hours fees
Choose Journeyman
The Master
Total peace of mind
$34/mo
Billed annually · $408 / yr
  • 2 visits + 1 mid-year camera scan
  • Premium multi-point inspection
  • Water heater + main-line scan
  • Annual backflow certification
  • 20% off any repair
  • No after-hours fees · first-in-line dispatch
Choose Master

Plans cover existing systems in good working order. New customer? Start with an inspection — we'll confirm the right tier together.

What neighbors say

Three quarters of a century of repeat customers.

We don't run flashy ads. Most of our calls come from neighbors telling their neighbors — sometimes for the third or fourth generation in the same Nashville house.

★★★★★

My family has used Jack Ward & Sons for as long as I can remember. Three different houses, two different decades, same family on the truck. Honest pricing, no upsell, just gets it done.

JM
Longtime customer
Google · Nashville
★★★★★

Called at 11 PM with a burst pipe. They were at our front door inside an hour, fixed it, and the bill was less than we expected. Real Nashville company — they know what they're doing.

RW
Verified neighbor
Nextdoor · East Nashville
★★★★★

We've used Bartley and his crew for our restaurant grease-trap service for years. Reliable, on schedule, fair priced, and they actually answer the phone. Won't use anyone else.

DK
Commercial client
Yelp · Nashville
4.2
Google · 82 reviews
54
Yelp reviews · Nashville
BBB
Accredited Business
110
BuildZoom score · Top 4% TN
Financing available

Big repair? Spread it out.

A whole-home repipe or a tankless install shouldn't drain the savings account. We partner with major lenders to offer flexible terms on qualifying work — get the fix now, pay over time.

  • Promotional rates on qualifying installs
  • Flexible 12 / 24 / 60-month terms
  • Quick credit decisions — usually same day
  • Low fixed monthly payments
Ask about financing — call
Special offer · Qualifying installs
0%
APR financing on qualifying repipe, tankless & sewer-line work — ask us about current promotions when you call.
Subject to credit approval through partner lenders. Terms, rates & promotional periods vary. Ask Jack Ward & Sons for current offers at time of estimate.
Free estimate

Tell us what's running.
We'll get you on the schedule.

Fill out the form — or skip it and call us. Either way, you'll talk to our family in Nashville, not a national call center. We answer evenings and weekends for emergencies.

  • No-cost, no-pressure written estimates
  • Honest repair-vs-replace advice
  • Same family on the truck since 1947
  • 24/7 emergency service for active leaks
Or call us now
(615) 227-2811

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Burst pipe? Backed-up drain? We're already on the way.

Call (615) 227-2811 — our family answers, takes the details, and gets a truck rolling. Emergency service nights & weekends.

Call 24/7
(615) 227-2811